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FAQ’s

YOUR QUERIES EXPLAINED

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FAQ’s

For Logo Design

  • How long does it take for the initial logo concept to reach me?
  1. Based upon your package plan, your initial logo concept would be delivered within 2 to 3 business days.

 

  • What if all of the initial concepts are rejected?
  1. You have the option to either request a revision or a refund. Read Terms and Condition section for details.

 

  • How many revisions to the logo are possible?
  1. This depends upon the package you select. Some of our packages provide you with the option to request several revisions whereas some come with unlimited rounds of revision.

 

  • Is it possible to share my own ideas?
  1. You are encouraged to send in your ideas and our team of designers will incorporate those in your logo appropriately. You can share with us your ideas while placing the order.

 

  • Are the copyrights of my logo design exclusively mine?
  1. Logo Nexus transfers all the ownership rights of your logo to you once the deal has been completely settled. You are free to use it however you want to without the need of any permission from us.

 

  • What is the difference between a “revision” and a “redraw”?
  1. Revisions are improving upon the existing logo concepts with respect to their color, size, font etc. whereas a redraw is designing a whole new logo from scratch, rejecting all earlier concepts.

 

  • Can my existing company logo be improved or redone?
  1. Yes, definitely. You can send in your existing logo and we will edit/redraw it according to your instructions and will submit you the new file formats for printing and publishing with complete ownership.

 

  • How would the final draft/file be delivered to me?
  1. The final, approved draft would be delivered via email and/or a temporary URL linked to the draft to be downloaded with ease.

 

  • Is an urgent logo design possible within 24 hours?
  1. With our urgent delivery option, you can receive your logo design within 24 hours. An additional fee of $ XXX will be charged additionally with your order.

For Corporate Branding

      • What time would be required to design a banner?
      1. Our designers will turn up your banner within a mere 48 hours.\

       

      • How much does a banner cost on an average?
      1. Depending on the type and size of the banner you need, the prices vary. Generally, the price increases as the dimensions increase, but we don’t charge you an extra cent for increased dimensions. For further details please check our packages page.

       

      • How many revisions can be requested?
      1. You are allowed to request rounds of revision according to the package selected; however, you are not allowed to make alterations to the physical size of your banner or a complete re-write of the text content in which case it will be considered a different banner and normal price will be charged. Otherwise, you can request any changes such as text position, animation, etc.

       

      • In what format will the banner be delivered?
      1. If it’s a static banner design, it will be provided in .psd, .jpg, .png, .gif formats. In case of an animated banner design, the file formats would be .gif and FLA File; if it’s a flash banner design, it will be provided in SWF File and FLA File formats.

       

      • How do I display Flash banner on my web site?
      1. You need to download the banner SWF file and copy-paste the banner HTML code into web page(s) where you want your banner to appear. Then upload the SWF file and updated web page(s) with the banner code to your website.

       

      • Would the source file for the banners be provided?
      1. Yes, the source file can always be requested by the client.
      • Would you be able to include my logo in my banner design?
      1. Definitely we will include your logo within your banner. Just send us your logo file in .eps format, banner size and text which you want to place on your banner.

       

      • Can you convert my Flash banner to GIF format?
      1. Direct conversion from Flash SWF file to animated GIF or any other ordinary image format is a tricky prospect that is hard to achieve, since the Flash SWF and bitmap formats (GIF, JPEG, etc.) are very different technically. This conversion would be charged separately.

       

      • What if the provided banner information is not sufficient?
      1. You will be contacted to obtain additional information during the confirmation process.

       

      • I need this banner done really quickly, do you have a rush delivery service?
      1. With our urgent delivery option, you can receive your banner design within 24 hours or even less. An additional fee of $ XXX will be charged additionally with your order.

For Web Design

    • What types of websites do you offer to design?
    1. We design all types of websites, including but not limited to simple brochure-type web sites, blogs, forums, e-commerce sites etc.

     

    • At what cost a website can be designed?
    1. You can choose from the various web design packages we offer. The best thing about these packages is that you can always make an informed decision according to your budget and requirements, by getting in touch with our Sales team.

     

    • How many revisions to the website are possible?
    1. This depends upon the package you select. Some of our packages provide you with the option to request several revisions whereas some come with unlimited rounds of revision.

     

    • Can extra pages be added to my website other than the package?
    1. For each extra page designed, an additional $ XXX would be charged.

     

    • What would be the format & mode of delivery?
    1. The final website will be uploaded on a live server and displayed over client server while final files will be delivered on special request.
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